Each year, 1000s of BIGGBY® COFFEE owners, baristas, home office staff, and vendors gather for a exciting and fun two-day event know as AFM (Annual Franchise Meeting). Within this meeting, office at home staff shower owners and baristas with encouragement as they continue to build their businesses and grow the BIGGBY® COFFEE brand! The award of Store of the season is presented to the biggby menu prices that received by far the most nominations by none other than their customers! This award is given to the store that has shined within their community above the rest. This store has grown in relationships with their customers, community, and staff, and left a long lasting impression on people who walk through the doors.
BIGGBY® COFFEE is excited an honored to name BIGGBY® COFFEE Flat Rock the 2019 Store of year! Owned and operated by Diane Parker, BIGGBY® COFFEE Flat Rock has been open just over three years and it has been exemplary in growing the BIGGBY® COFFEE brand. Parker and her team of baristas have gone far beyond to exude the BIGGBY® COFFEE core values of “Make friends, Have some fun, B yourself, and Share great coffee.”
Situated right in the center of Flat Rock, Woodhaven, Brownstown, and New Boston, the group has gone to great lengths to access know their customers from each of these communities.
“We are so thankful to be in Flat Rock, but in addition [be] a part of the neighboring communities of Woodhaven, Brownstown, and New Boston!” Parker said. “It means we now have customers from many different communities with assorted views, opinions, and all find acceptance [at BIGGBY® COFFEE Flat Rock]; our company is a reflection of our own customers!” Parker said.
Committed to being a place where everyone is loved and accepted, BIGGBY® COFFEE strives to supply a warm and inviting environment. Between their upbeat music, friendly baristas, and unintimidating drinks like the Teddy Bear® and Caramel Marvel®, BIGGBY® COFFEE houses an exciting experience for everyone that visits! Encouraged to get to know their customers and involve themselves within their communities, BIGGBY® COFFEE locations throughout the nation turn it into a goal to access know their customers and offer a home away from home.
“We love being associated with our communities and believe our community has noticed and appreciated our involvement. Our baristas are focused on their jobs and their customers in fact it is reciprocated by our customers who value them as well…. To become recognized as among the many great stores that have been nominated inside the product is a thrill by itself,” Parker said.
Parker gives a lot of credit for this award to her carefully chosen staff. While all in various walks in your life-some secondary school students, some mothers to small children, and some older ones-each is taught to a very high standard which will empower them inside their position and then in inside their community. Just as important as their clients, Parker noted she enjoys the kdqcat that she has in aiding her employees fulfill their set goals and dreams.
Increase your lattes with the rest of BIGGBY® Nation since we congratulation Diane Parker and also the rest of her team on the excellent achievement of becoming the 2019 BIGGBY® COFFEE Store of year.
BIGGBY® COFFEE, East Lansing, Mich.-based, was started with a single store on March 15, 1995. Twelve months later, and on the cusp of opening a second location, Bob Fish and Michael McFall, over a handshake and $4,000, decided to franchise the reasoning. BIGGBY® COFFEE’s cultural values of Make Friends, Have A Good Time, B Yourself, and Share Great Coffee help coffee-lovers as well as the coffee-curious alike take advantage of a less pretentious and fun approach to the standard gourmet cafe paradigm.
Besides connoisseur-worthy drinks with pronounceable names like Teddy Bear® and Caramel Marvel®, BIGGBY® baristas give a unique experience dedicated to brightening their customers’ day and supporting them in creating a life they love. The “Big ‘B’” on the orange background caught on, and today BIGGBY® COFFEE has greater than 230 cafes across 9 states and counting including Michigan, Ohio, Indiana, Illinois, South Carolina, Wisconsin, Kentucky, Florida, and Texas. In 2018, BIGGBY® launched a location Representative Program and currently has 8 Area Representatives in 6 states.